The Driver and Vehicle Licensing Authority (DVLA) is targeting the rollout of full-fledged 24-hour services across more of its offices as part of efforts to transform the Authority into a more efficient, accessible and digitally driven institution.
Chief Executive Officer (CEO) of the DVLA, Julius Neequaye Kotey, said the Authority was currently operating one 24-hour office at Adenta, while selected offices had extended their operating hours from 4 p.m. to 10 p.m.
He said the next phase was to transition the extended working hours into full 24-hour operations at more offices.
“What we want to achieve in the coming months is to see how best we can move the extended office hours to a full-fledged 24-hour office,” Mr Kotey said.
He was speaking at the DVLA’s 2026 mid-year review conference in Sunyani, held on the theme: “Transforming DVLA for a Digitally-Driven and Efficient 24-Hour Service Culture.”
Mr Kotey said the Authority had also significantly expanded its operational network, increasing the number of offices from 33 in January 2025 to 62, with a 30th new office expected to commence operations at Tema Community One.
Licence Backlog
Touching on the backlog in driving licence production, the CEO said the Authority had made significant progress in clearing outstanding licences.
“All licences up to date have been printed. It’s only left with the lamination, which we are working very hard on,” he said.
Mr Kotey also disclosed that newly introduced vehicle cloning detectors had helped the DVLA impound nearly 230 vehicles within three months.
He said the Authority would intensify checks on vehicles before assigning new registration numbers, particularly ahead of the introduction of the new number plate system.
“We are going to check every car again before we assign a new number to the car,” he said.
The DVLA, he added, had also seized more than 30,000 fake number plates in recent months as part of efforts to strengthen enforcement and protect the integrity of the vehicle registration system.
Digital Transformation
As part of its digital transformation programme, Mr Kotey announced plans to introduce an e-library, decentralised instant printing of driving licences, a queue management system and digitalised accident reporting.
The digital accident reporting system, expected to begin in October, will require officers to visit accident scenes and capture their geographical coordinates before completing accident reports.
The Authority is also preparing to introduce a points management system under which repeated traffic offences could lead to the suspension of driving licences and mandatory retraining.
In-House Number Plate Production
Mr Kotey further announced plans for the DVLA to begin manufacturing vehicle number plates in-house before embossing them, with machines to be deployed across the country.
He said Accra would receive four machines, Kumasi three, while other regions would receive one machine each.
The CEO urged staff to support the reforms and maintain high standards, warning that a single fraudulent vehicle registration could undermine public confidence in the entire system.
He said the reforms were aimed at making the DVLA more digital, efficient, accessible and responsive to the needs of the public.
