DVLA Rolls Out Reforms: Six Local Languages for Driving Tests; SMS Alerts for Licence Renewals
The Driver and Vehicle Licensing Authority (DVLA) has introduced major reforms to improve access to driver licensing services, including computer-based driving theory tests in six Ghanaian languages and SMS notifications for licence renewal dates.
The reforms are aimed at reducing language barriers, improving customer experience and ensuring motorists are reminded to renew their licences before they expire.
Chief Executive Officer of the DVLA, Julius Neequaye Kotey, announced the initiatives at the Government Accountability Series at the Jubilee House on Monday, October 12, 2026.
“I am happy to report that the DVLA has introduced six local languages into its Computer-Based Test (CBT) platform to assist applicants who cannot read or write in English,” he said.
The languages currently available are Twi, Ga, Ewe, Dagbani, Nzema and Hausa. Applicants can use the translation software to take the mandatory driving theory test in their preferred language.
Mr Kotey said the initiative would help applicants overcome language difficulties and demonstrate their understanding of road signs, traffic regulations and safe driving practices.
He added that the Authority was working to introduce additional local languages to extend the service to more prospective drivers nationwide.
SMS Alerts for Licence Renewals
As part of the reforms, the DVLA has introduced an SMS notification system to remind licence holders of approaching renewal dates.
Under the system, customers receive an initial text message one month before their licences expire, followed by another reminder two weeks before the deadline.
The notifications depend on customers maintaining their registered mobile phone numbers.
Mr Kotey said the Authority was also developing a similar system to notify vehicle owners when their roadworthiness certificates were due for renewal.
An electronic library and a queue management system are also being introduced to improve service delivery and reduce inconvenience at DVLA offices.
Offices Expand from 33 to 63
Meanwhile, the DVLA has expanded its nationwide operational network from 33 to 63 locations following the opening of 30 additional service centres within 18 months.
Mr Kotey said the expansion was intended to bring licensing and vehicle registration services closer to the public, particularly residents of communities who previously had to travel long distances to access DVLA facilities.
“Within 18 months as Chief Executive, we have opened 30 new offices, thereby increasing the number of visible DVLA offices from 33 to 63 as we speak,” he said.
He explained that the new facilities comprised 12 DVLA offices and 18 Ultra Centres established through private-sector participation.
The expansion has extended the Authority’s presence to communities including Adentan, Bole, Dormaa, Bechem, Salaga, Nalerigu, Navrongo, Tumu, Nkoranza, Asuogyaman, Yendi and Atebubu.
Additional Ultra Centres have been established at Tema Port, Dansoman, Akwatia, Asamankese, Ashaiman, Teshie-Nungua, Nsawam, Kasoa and Pokuase-Kwabenya.
Mr Kotey disclosed that work was underway to establish more service centres in Dambai, Kete Krachi, Enchi, Twifo Praso and Konongo.
The expansion, together with the language options, renewal reminders and other digital initiatives, forms part of the DVLA’s broader efforts to improve accessibility, modernise operations and enhance service delivery across the country.
